Devine to lead Citizens retail banking

PROVIDENCE – Citizens Financial Group Inc. last week appointed Dennis A. Devine to lead its U.S. retail banking division.
As group executive vice president and director of retail banking, Devine will oversee Citizens Financial’s more than 1,500 Citizens Bank and Charter One branches in 12 states. He starts Feb. 16.
“At CFG, we are focused on developing deeper relationships with our commercial and retail customers,” said Ellen Alemany, chairman and CEO of Citizens Financial and RBS Americas. “Dennis will play an integral role in the development of retail products and services that broadly meet the needs of our customers, and enable us to meet our strategic goal of becoming a top super-regional bank.”
Devine had been executive vice president of retail banking, West Territory, for PNC Bank, where he oversaw nearly 800 retail offices. Before joining PNC in 2003, Devine was an associate principal at McKinsey & Company Inc., where he counseled senior executives worldwide on high-profile strategic initiatives.
“This is a tremendous opportunity to be an integral part of an excellent organization that puts customers at the heart of everything it does,” said Devine. “I’m energized to join the CFG team and ready to make a contribution to the bank’s already outstanding record of helpful customer service.”
Devine graduated magna cum laude from Harvard Law School and was a Phi Beta Kappa graduate of the University of Michigan with a degree in economics and political science.
Citizens Financial Group Inc. – a division of the Edinburgh-based Royal Bank of Scotland Group plc. (London Stock Exchange: RBS.L; NYSE: RBS) – is a commercial bank holding company founded in Providence in 1828. It has $151 billion in assets and about 22,600 employees at 1,500 Citizens Bank and Charter One branches in 12 states plus non-branch offices in about 40 states, most of which Citizens Financial operates through its RBS Citizens NA subsidiary. Additional information is available at CitizensBank.com or www.rbs.com.