TARA DEMOURA is senior vice president of commercial group markets at Blue Cross & Blue Shield of Rhode Island. / COURTESY BLUE CROSS & BLUE SHIELD OF RHODE ISLAND
Blue Cross & Blue Shield of Rhode Island recently ranked No. 1 in member satisfaction among commercial health plans in the Northeast, the third year in a row the insurer has garnered that honor. Tara DeMoura, BCBSRI senior vice president of commercial group markets, answered five questions about the member satisfaction ranking. PBN: Some people…
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