Franchisee: Aurelia and James Donovan, Irene and Scott Schmitt

CAREER CHANGE: Aurelia Donovan, co-owner of the UPS Store on Mendon Road in Cumberland, at the counter with Thomas Nicholson, associate. Donovan opened the store with members of her family after working in the banking industry for several years. / PBN PHOTO/MICHAEL SALERNO
CAREER CHANGE: Aurelia Donovan, co-owner of the UPS Store on Mendon Road in Cumberland, at the counter with Thomas Nicholson, associate. Donovan opened the store with members of her family after working in the banking industry for several years. / PBN PHOTO/MICHAEL SALERNO

Aurelia and James Donovan, Irene and Scott Schmitt UPS Store | 2130 Mendon Road, Cumberland The pitch: The UPS Store handles packing and shipping of packages, as well as professional printing services and binding services for individuals and businesses. Years in business: 14 Employees: Five Cost to obtain franchise: $58,248-$230,160 startup costs for store-in-store locations;

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