John Graham
For employers and employees, there’s no going back
It’s been more than a year now since we’ve been living life in the COVID-19 pandemic. The end is uncertain and the implications for...
The other half of the sales story
We all know what we expect from customers. We want them to give us their attention, give us a fair hearing, be open to...
Tips to avoid unnecessary trouble
Most of us are talented at excusing personal habits as trivial idiosyncrasies or minor infractions. Yet, they can come together to form a clear...
Job applicants should get a reading on CEO
Arguably, the biggest mistake many job applicants make is focusing on possible advancement, benefits, working conditions and pay. Obviously, each one plays a role...
Pandemic has been a big wakeup call
“The comfort zone is the dead zone,” states Mike Manes, a business consultant in New Iberia, La. If we’ve learned anything so far this...
When sales skills can play a supportive, understanding role
Now that we’re once again getting open for business, this raises the question of what we’ll be talking about with customers. Millions of Americans...
No guarantee customers will return; this might help
When we narrow down the current COVID-19 economic situation, we’re all in the same boat. No matter who we are or what we do,...
Don’t derail your marketing
Marketing has never been a laidback, trouble-free game anyone can play. Today, it’s far more perilous than ever, particularly since prospective customers are moving...
Sometimes, contrarian thinking can put you on right track
It makes business more interesting when there are a few contrarians around. A Jeff Bezos, a Steve Jobs, or an Elon Musk. Those who...
Niceties feed your sales
Too many salespeople find themselves running on fumes when it comes to prospects. “I get up every morning and ask myself the same question:...
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