FleetBoston Financial, a top-ten financial institution in the United States, will
implement NCR Corporation’s APTRA(TM) Edge multivendor software
architecture for its self-service channel starting in early 2002. This move
enables the transition to browser-based automated teller machines. A
deal inked between the two industry leaders includes a professional services
contract to drive the technology transition, the company said in a release distributed
by PRNewsire.
NCR’s APTRA is uniquely positioned to enable remote system management in a
customizable environment, regardless of the original hardware or software
manufacturer. With this browser-based system, the ATM channel can offer
enhanced functionality and a more personalized customer experience. The
APTRA(TM) software family has helped position NCR as a global leader in
providing multivendor self-service solutions based on the European Committee
for Standardization (CEN) XFS software standard. The ATM channel was
initially built on the proprietary OS/2 platform, which does not permit
extensive functionality.
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“Working together with NCR on this program enables us to utilize NCR’s
global expertise in the ATM industry to our competitive advantage. With APTRA
Edge, we will initiate a technology transition that uniquely provides Fleet
customers with additional products and services at the ATM that were not
possible with older, legacy systems,” said Nandita Bakhshi, executive vice
president, Fleet Self Service/ATM Banking group.
