Managing workloads

What is your company’s current staffing situation?

&#8226 We have the right number of employees &#8211 66.7%

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&#8226 We are understaffed &#8211 33.3%

&#8226 We are overstaffed &#8211 0%

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How would you describe your employees’ productivity level in the past year?

&#8226 Increased &#8211 53.3%

&#8226 No change &#8211 40.0%

&#8226 Decreased &#8211 6.7%

Have layoffs or company reorganization in the past year led to increased workloads for your employees?

&#8226 Yes &#8211 40%

&#8226 No &#8211 60%

Have you taken any of the following steps to reduce your employees’ workloads?

&#8226 Eliminating nonvalue-added activities &#8211 69.2%

&#8226 Recruiting interns &#8211 38.5%

&#8226 Hiring more employees &#8211 30.8%

&#8226 Contracting out certain functions &#8211 15.4%

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