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CITIZENS BANK Wealth Management has expanded availability of its Strategic and Tactical Allocation Risk portfolios for the first time in more than a decade.

Citizens expands customer access to STAR wealth-investment portfolios

PROVIDENCE – Many more investors will now have access to the Strategic and Tactical Allocation Risk portfolios managed by the Citizens Bank Wealth Management...
CITIZENS FINANCIAL GROUP announced that it will launch Citizens Access, a direct-to-consumer digital platform in the third quarter of 2018, offering FDIC-insured deposit products that will be separate from Citizens Bank. / BLOOMBERG FILE PHOTO/TY WRIGHT

Citizens to launch online-only digital deposit platform Citizens Access

PROVIDENCE – Citizens Financial Group Inc. will launch a nationwide direct-to-consumer digital platform called Citizens Access, an online-only platform offering Federal Deposit Insurance Corp.-insured...
BRENDAN COUGHLIN is president of Consumer Deposits and Lending at Citizens Bank with responsibility for consumer deposits, payments and lending businesses. / COURTESY CITIZENS BANK

Five Questions With: Brendan Coughlin

Brendan Coughlin is president of Consumer Deposits and Lending at Citizens Bank with responsibility for consumer deposits, payments and lending businesses. Product lines include...
JUNIOR ACHIEVEMENT VOLUNTEERS deliver programs to high school students. / COURTESY JUNIOR ACHIEVEMENT

Survey: Cost of college unclear, out of reach for many college-bound...

WARWICK – Many college freshmen and high school students on the threshold of college are unprepared to manage and pay for the cost of...
JOHN BAHNKEN, president of the wealth-management division at Citizens Bank, says adding digital investment-advisory service SpeciFi to its offerings "is another way we are delivering on this commitment to integrate market-leading digital solutions into the bank’s overall suite of financial products." / COURTESY CITIZENS FINANCIAL GROUP

Citizens praised for SpeciFi digital investment platform

PROVIDENCE – Citizens Bank has received praise for its digital investment-advisory service called SpeciFi.The Providence-based bank last week announced it won the Celent Model...

Technology investments at banks could be hurting customer satisfaction

PROVIDENCE – J.D. Power this week released a report showing technology investments are helping to grow digital-only bank customers but potentially hurting overall customer...
CITIZENS FINANCIAL Group Inc. is the Providence-based parent company of Citizens Bank, the largest Rhode Island-based bank. / BLOOMBERG FILE PHOTO/KELVIN MA

Citizens reports $388M Q1 profit

PROVIDENCE – Citizens Financial Group Inc. on Friday reported first-quarter profit grew 21.2 percent to $388 million, or 78 cents per diluted share, compared...
ADAPTING INDUSTRY: As consumer expectations for online banking grow with advancing technology, banks and credit unions must find ways to adapt to those expectations while keeping costs down.

As technology becomes increasingly intertwined with banking, it presents opportunity and...

When Lisa G. Dandeneau first joined Navigant Credit Union more than 22 years ago, one of her first tasks was to help launch online...
EIGHT RHODE ISLAND-BASED nonprofit organizations will share $140,000 of the $1.5 million recently donated nationwide by Citizens Bank to increase financial literacy. From left, Keith Kelly, president, Citizens Bank Rhode Island; Tony Maione, CEO, United Way of Rhode Island; Barbara Cottam, head of corporate affairs, Citizens Bank; and R.I. Treasurer Seth Magaziner. / COURTESY CITIZENS BANK

8 local nonprofits benefit from Citizens financial literacy campaign

PROVIDENCE – In an effort to increase financial literacy in the Ocean State, eight Rhode Island-based nonprofit organizations will share $140,000 of the $1.5...

SBA-backed loans in R.I. decline in first half of fiscal 2018

PROVIDENCE — Halfway through the current fiscal year, the U.S. Small Business Administration has guaranteed 7.5 percent less in loans to local businesses, even...
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