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SITE VISIT: Mark K. W. Gim, president and chief operating officer of Westerly-based Washington Trust Bancorp., demonstrates the bank’s website technology on his iPad in 2018. But the regional bank didn’t abandon its brick-and-mortar strategy, opening several new branches in recent years. / PBN FILE PHOTO/MICHAEL SALERNO

Mobile banking making leaps ahead

Education 11/26/2021

FINANCIAL SERVICES Perhaps nothing has transformed banking more than technology. Online and mobile banking are certainly not new. Websites, for example, first came on the scene...

ADDED BENEFIT: Luis Melo, a chef in the campus cafeteria at the Citizens Bank headquarters complex in Johnston, takes pizza out of the oven. The oven is one of several amenities the bank has included at the campus to help retain current employees and recruit new ones. / PBN PHOTO/MIKE SKORSKI

In banking industry, tasty perks part of recruitment

Financial Services 03/06/2020

Amid record-low unemployment levels, competition posed by Boston and New York, and a rapidly aging workforce, Rhode Island financial institutions are searching for the...

SUSAN LAMONICA, chief human resources officer at Citizens Bank, was recognized with the bronze award in the Female Executive of the Year category at the 14th annual Stevie Awards for Women in Business. / COURTESY CITIZENS BANK

LaMonica recognized as a top female executive in business

Financial Services 11/28/2017

PROVIDENCE – Susan LaMonica, Citizens Bank chief human resources officer, was recognized with the bronze award in the Female Executive of the Year category...

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