THE GREYSMITH COMPANIES

A TWO-WAY STREET: Management works hard to listen to the needs of its staff, who in turn communicate consistently with firm leaders to improve the work environment. / COURTESY THE GREYSMITH COS.
A TWO-WAY STREET: Management works hard to listen to the needs of its staff, who in turn communicate consistently with firm leaders to improve the work environment. / COURTESY THE GREYSMITH COS.

How do you encourage employee feedback?
A program we call “Lunch’N” provides an informal opportunity to talk over a meal with management and the business owner.

What’s the best way you call out special efforts/achievements?
Notes and cards are common practice. Management sends weekly emails highlighting individuals or teams who “shined.’

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How do you show employees you value them every day?
Checking in with the staff daily in a positive and supportive manner shows the staff they are respected and valued. The staff receives a personal thank you from the owner every pay period.

What is the most important benefit the company provides?
Affordable health insurance and matched 401(k) contributions.

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Questions answered by: Cheryl DeWolf, president

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