How do you encourage employee feedback?
Open-door policy with everyone from frontline managers to the CEO. Employee surveys. Employee-engagement committee to highlight staff needs/desires.
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What one employee-centered initiative are you most proud of?
Our staff excellence award. Employees nominate and the CEO decides on the winner.
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What’s the best way you call out special efforts by employees?
Handwritten thank you notes and/or gift cards.
What is your biggest challenge in creating a great place to work?
Figuring out exactly what it is that makes people feel like it’s a great place to work. •
