AT&T Wireless Services Inc. had its
first-ever loss of subscribers last quarter because of computer
glitches, while its future parent, Cingular Wireless LLC, added
554,000 customers after improving network quality.
AT&T Wireless, which agreed to sell itself for $41 billion
in February, lost a net 367,000 users in the first quarter,
according to a company statement. That’s more than the 200,000
accounts some analysts expected the
Redmond, Wash.-based company to lose.
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Cingular’s parents, SBC Communications Inc. and BellSouth
Corp., are seeking speedy approval of the AT&T Wireless purchase
so they can try to reverse customer defections and revive sales.
Chief Executive Officer Stan Sigman cut turnover at Atlanta-based
Cingular with network upgrades that allow customers to use phones
for taking photos, playing games and checking e-mail.
Bloomberg News
