WARWICK – ICOA Inc., a national provider of wireless and wired broadband Internet networks in high-traffic public locations, Wednesday was joined by Evente Inc. in announcing that ICOA has been signed to provide advanced 24/7 help-desk support to Evente.com users. Terms were not disclosed.
Evente’s Web-based system brings to small and mid-sized businesses the kind of advanced supply chain management capabilities previously affordable only to large corporations. It enables these companies to work closely with key suppliers and other vendors to control costs, cut paperwork, reduce product development time and minimize inventory.
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“Evente is designed to be easy to use, with no software to install, and minimal setup time,” said Todd Taricco, the company’s chairman and CEO. “But we recognize that, even with our extensive online help, some users may need more support. That’s why we turned to ICOA, which has a proven track record in delivering effective help-desk support to users of Web-based systems.”
“We are very pleased to be partnering with Evente,” said George Strouthopoulos, ICOA’s chairman and CEO. “Supporting Evente users is a logical extension of our call-center operations. In addition, virtually every location we serve is a potential user of the Evente system.
“There are powerful synergies between Evente and ICOA, which I believe will contribute to the growth of both companies.”
ICOA specializes in helping businesses use Web technology to attract and retain customers. It installs Wi-Fi access systems for restaurants, airports, hotels, motels, campgrounds and other high-traffic locations, which then offer their customers free or fee-based wireless broadband Internet service.
To maximize Wi-Fi’s appeal as a customer amenity, ICOA also offers sophisticated back-end operational controls, content filtering and around-the-clock live support from U.S.-based help-desk operators.
Warwick-based ICOA Inc. (OTCBB: ICOA) is a provider of Wi-Fi hot-spot and hot-zone design, installation, operation, maintenance and management. It owns or operates more than 2,000 broadband access installations in 45 states, located in airports, quick-service restaurants, hotels and motels, travel plazas, marinas, universities, municipal structures and other high-traffic locations. Further information is at www.icoacorp.com.
Zephyr Cover, Nev.-based Evente Inc. is privately held. Its Web-based supply chain management system, www.Evente.com, can be implemented quickly and easily with no need to buy or install software. During its launch phase, Evente is suspending all usage charges.
