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CUSTOMER-FOCUSED: Jennifer Massotti, general manager of Barrington Books in Barrington, holds up a bag with a thank-you note, which she wrote for all curbside-pickup orders. The small business was able to secure flexibility on rent payments from the landlords for both of its locations, in Barrington and Cranston. / PBN PHOTO/MICHAEL SALERNO

Overdue rent growing into pandemic problem

How can a business pay its rent when the state orders it to close its doors in a pandemic? The reality is many can’t in...
Joshua Giraldo / PBN PHOTO/MICHAEL SALERNO

Five Questions With: Joshua Giraldo, Central Falls state representative

Joshua Giraldo | Democratic state representative, Central Falls 1. What role do you think state leaders and elected officials should play in addressing COVID-19?...
FAR-FLUNG PANELISTS: Providence Business News’ Coronavirus Stimulus Program Summit took place online on April 16. The panelists were at separate locations during the event.

PBN coronavirus summit panel: Many do’s and don’ts in using stimulus...

Planning is crucial in business, and it has never been as difficult as it is now that the coronavirus pandemic has hammered the national...
HOLDING STEADY: 
Michael P. Lefrancois Jr., president and chief consultant of commercial real estate agency Regal Consulting Group in East Greenwich, says there’s still demand for commercial real estate during the coronavirus pandemic, and no evidence that property values are declining. / PBN PHOTO/MICHAEL SALERNO


Pandemic could alter way companies view their offices

Within a few weeks after the first COVID-19 case was confirmed in Rhode Island, working from home became the norm. Suddenly, many commutes consisted of...
FRONT LINES: Health workers type on laptops inside a COVID-19 patient tent set up outside the emergency department at Rhode Island Hospital in ­Providence. / COURTESY LIFESPAN CORP.

State must keep public updated on COVID-19 death projections

Do we really need to see more shifting projections of potential death tolls from the COVID-19 pandemic? The answer, sadly in Rhode Island’s case,...

A summer to remember or forget on Block Island?

Empty streets and boarded up businesses are common sights on Block Island during the cold winter months. That’s when the 1,000 year-round residents have...
BUILT TO LAST: McKay’s Furniture Vice President Kerry McKay says treating customers with gratitude and respect has been at the center of the company’s 120-year longevity. / PBN PHOTO/ELIZABETH GRAHAM

McKay’s Furniture offering comfort in a crisis

At one time, five generations of McKays were working at McKay’s Furniture Inc. Kerry McKay, the furniture retailer’s vice president, remembers another instance when five...
R.I. DEPARTMENT OF LABOR AND TRAINING Director Scott R. Jensen says the state’s quick reaction to the COVID-19 pandemic and its transparency in releasing unemployment data has skewed how Rhode Island’s workforce appears to be faring in comparison with other states. / PBN FILE PHOTO/ RUPERT WHITELEY

R.I.’s jobless numbers standing out

Early indicators suggest the economic shutdown created by the new coronavirus may be hitting the labor force in Rhode Island harder than in most...
THUMBS UP: Cooley extruder operator Jerome Wilson displays his protective mask during a production run of the manufacturer’s water-containment material. / COURTESY COOLEY GROUP

Pandemic Diary: Perseverance, agility… and a bit of whiplash

(Editor’s note: This is the second installment in a weekly series on how Cooley Group is managing the COVID-19 pandemic, from the perspective of...
LONELY PLACE: A visitor walks in an empty hallway at The Fashion Mall at Keystone in Indianapolis in March. Some corporations are taking the first steps toward bringing employees back to work. / AP FILE PHOTO/DARRON CUMMINGS

Back to work? Companies finding easier said than done

NEW YORK – As state and federal leaders tussle over when and how fast to “reopen” the U.S. economy amid the coronavirus pandemic, some...
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