Michael Hardman, Author at Providence Business News

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BIG IDEAS: Melissa Cummings, chief customer officer at Blue Cross & Blue Shield of Rhode Island, helps implement the company’s customer-service projects, such as opening Blue Cross & Blue Shield stores where members can get face-to-face service or take fitness classes.  / PBN PHOTO/ RUPERT WHITELEY

Healthy BCBSRI customers fuel Cummings’ happiness

Health Services 04/26/2019

2019 C-Suite Awards | CHIEF CUSTOMER OFFICER, NONPROFIT: MELISSA CUMMINGS | BLUE CROSS & BLUE SHIELD OF RHODE ISLAND WHEN MELISSA CUMMINGS walks into the...

CHANGE OF DIRECTION: After 30 years performing information technology duties in other sectors, Lisa Blackmon leaped into the health care industry and is now chief information officer at Brown Physicians.   / PBN PHOTO/RUPERT WHITELEY

Complex career shift ‘keeps it interesting’ for Brown Physicians’ CIO

Health Services 04/26/2019

2019 C-Suite Awards | CHIEF INFORMATION/TECHNOLOGY OFFICER, NONPROFIT: LISA BLACKMON | BROWN PHYSICIANS INC. LISA BLACKMON SAYS time management is one of her strongest skills,...

MIX IT UP: Chi Foods CEO Minnie Luong stirs the ingredients for a fresh batch of kimchi in the company’s kitchen.  / PBN PHOTO/ RUPERT WHITELEY

Chi Foods develops recipe for success

Entrepreneurship 03/15/2019

Chi Foods LLC Emerging Manufacturer | 2019 Manufacturing Awards Minnie Luong was living in a Cambridge, Mass., apartment a few years ago when she decided...

IN SESSION: CEO and President Karl Wadensten, right, leads a meeting of employees at VIBCO.  / PBN PHOTO/RUPERT WHITELEY

VIBCO spurs its employees to stretch their limits

Manufacturing 03/15/2019

VIBCO Inc. Workforce Development & Productivity | 2019 Manufacturing Awards There aren’t too many companies that can claim their products have been to the moon,...

BY DESIGN: Printer Tom Willis, left, shows freshly printed graphics to NFI President Renaud Megard, center, and Manufacturing Director Mark Smith.  / PBN PHOTO/RUPERT WHITELEY

Sustainability is part of digital printer NFI’s designs

Manufacturing 03/15/2019

Nameplates for Industry Corp. Green Manufacturing | 2019 Manufacturing Awards Nameplates for Industry Corp.’s products have been shot into space, put into submarines and can be...

JUDICIOUS EXPERIENCE: Dorca M. Paulino, left, diversity director at the R.I. judiciary, talks with her recent recruit, University of Rhode Island graduate Sharon Santiago. / PBN PHOTO/MICHAEL SALERNO

Knocking loud  for opportunity

Government 12/07/2018

GOVERNMENT RI. judiciary Young people from backgrounds typically underrepresented in judicial and law careers are getting an early introduction to the possibilities of work in...

OPENING the door: Cheryl Burrell, associate director of the R.I. Office of Diversity, Equity and Opportunity, has been working to open state government job opportunities to a wider scope of the state’s population since 1993. / PBN PHOTO/DAVE HANSEN

Burrell champions diversity in R.I. government over 25 years

Government 12/07/2018

OVERALL DIVERSITY CHAMPION Cheryl Burrell has spent a quarter-century increasing diversity in state government, starting as director of personnel for then-Attorney General Jeffrey Pine in...

INCLUSIVE DISCUSSION: Shawmut Design and Construction Chief People Officer Marianne Monte, center, leads a discussion on diversity efforts with company employees. From left, clockwise are: Sarah Irving, project manager; Felicia Ingram, project administrator; Joubin Hassanein, director, interproject delivery; Morena Gomes, senior project accountant; Monte; Kirsten Woodbury, assistant project manager; Chris Maury, project executive; and Larry Adigun, assistant project manager. / PBN PHOTO/MICHAEL SALERNO

Shawmut strives toward diversity in opportunities, training, partnerships

PBN Award Winners 12/07/2018

ARCHITECTURE / DESIGN / CONSTRUCTION Shawmut Design and Construction As an employee-owned, profit-sharing company, Shawmut Design and Construction offers opportunities for diverse candidates to break...

WEIGHING IN: Leaders of Bank of America’s many diversity resource groups meet at the company’s East Providence Call Center on Pawtucket Avenue. From left are: Aaron J. Brown, co-chair, Disability Advocacy Network; Jessica Hutchinson, community volunteers chair; Amanda Fournier, of the Disability Advocacy Network; Ashley Sanchez, chair, Hispanic/Latino Organization for Leadership & Advancement; David Tobin, of the Inter-Generational Employee Network; Zankhana Bateman, of Leadership, Education, Advocacy & Development for Women; Alexander Pirri, of the Inter-Generational Employee Network and financial center manager of the Bristol office; Ana C. Mendez, of the Black Professional Group; Sean Dagesse, senior vice president, Rhoden Island market manager, enterprise business and engagement; and Anny Robert, of the Asian Leadership Network. / PBN PHOTO/DAVE HANSEN

Myriad sources, perspectives build Bank of America’s workforce

Financial Services 12/07/2018

FINANCIAL SERVICES Bank of America Corp. Bank of America CORP. recognizes that the diversity of its employees and an inclusive workspace are the keys to...

COMFORT ZONE: From left, Nick, adopted in 2015, and Matt St. Germain are among the many families Adoption Rhode Island has helped.  / COURTESY ADOPTION RHODE ISLAND/ MATT ST. GERMAIN

Adoption Rhode Island securing safe homes, stable futures for adoptive children...

Nonprofit & Education 11/09/2018

Business Excellence Awards 2018 Excellence at a social service agency: Adoption Rhode Island For 34 years, Adoption Rhode Island has been focused on permanently placing...

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