When planning a trip – for business or pleasure — that requires air travel, how do you typically book a flight?
Go through a travel agent: 29%
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Book it online: 71%
Are you typically loyal to a particular airline or do you shop around for the best price?
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Generally stick with one or two airlines: 38%
Shop around for best available price: 62%
Are you usually willing to spend more for a direct flight to avoid a layover or changing planes?
Yes: 92%
No: 8%
Has an airline ever lost your luggage?
Yes: 62%
No: 38%
