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NEW MODEL: After working remotely due to the COVID-19 pandemic, Delin Designs CEO Eric Delin, left, and Digital Marketing Director Matt Smith decided not to return to in-office work and to perform all work remotely going forward. / PBN PHOTO/MICHAEL SALERNO

Thriving in a virtual mode

Matthew Smith’s head is always in the world of the web. From website design, development, creative campaigns, landing pages and digital advertisements, Smith is constantly...

When sales skills can play a supportive, understanding role

Now that we’re once again getting open for business, this raises the question of what we’ll be talking about with customers. Millions of Americans...

Bankruptcy could be an option

The coronavirus pandemic and lockdown forced nearly a third of all small businesses in the U.S. to close. Some have shut down for good. Those that remain must...
COURTESY THE SALVATION ARMY

Salvation Army provides food, supplies to hard-hit COVID-19 areas in R.I.

FILLING A NEED: Lt. LeNissa Rivera of The Salvation Army in Newport serves those in need by organizing emergency food boxes. Since March 18,...
GLASSED IN: Rep. Raymond Hull, below center, D-Providence, speaks on the floor of the House chamber at the Statehouse on June 17. He and his fellow lawmakers are surrounded by plastic protective barriers because of COVID-19. / AP PHOTO/STEVEN SENNE

2nd wave of coronavirus? Experts say we’re still in the 1st

What’s all this talk about a “second wave” of U.S. coronavirus cases? About 120,000 Americans have died from the new virus and daily counts of...

Pandemic protections

Is your company documenting its pandemic response with employees and/or customers to help limit possible liability exposure? Yes: 56% No: 44% What are your concerns about changing...

Leadership in a Time of Crisis: AAA Northeast

Over the last few months, AAA Northeast has focused on pivoting the way we do business in order to continue to do what we’ve...

Leadership in a Time of Crisis: The Beacon Mutual Insurance Co.

To Our Fellow Rhode Islanders: A commitment to foundational principles, vision and values is even more critical to leadership in times of crisis. We, at...

Leadership in a Time of Crisis: Centreville Bank

Greetings: The past few months have tested all of us personally and professionally, and challenged our respective businesses in ways never imagined. Or to put it...

Leadership in a Time of Crisis: Cox Business

Dear Rhode Island Community, Cox Business and Cox Communications are committed to supporting you during this ever- changing environment. We have worked with both residential and...
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