Hospitality’s headache: How to attract, keep workers 

A PATIENT HOST: Erin Umbdenstock held out hope she’d get her job back when she was laid off from the Providence Marriott Downtown when the COVID-19 pandemic hit. It turned out better than that for her. / PBN PHOTO/MICHAEL SALERNO
A PATIENT HOST: Erin Umbdenstock held out hope she’d get her job back when she was laid off from the Providence Marriott Downtown when the COVID-19 pandemic hit. It turned out better than that for her. / PBN PHOTO/MICHAEL SALERNO
Erin Umbdenstock spent her four-month stint of unemployment trying to keep busy. She cooked and cleaned her Coventry apartment and took up several new hobbies. But she did not look for a new job, because she was holding out to return to work at the Providence Marriott Downtown. So when her boss, hotel general manager…
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