Rebecca Twitchell | half full llc founder, president
Just like no two snowflakes are the same, no two people are the same either. If we did not already know that before the COVID-19 pandemic, we know it now. There is absolutely no way that any one person can understand what the next person just went through and how she or he is currently doing.
One thing I was especially reminded of over the last year was to truly listen to understand. This is one of our core values at half full llc.
Listening to understand allows you to be present instead of thinking ahead. It allows you to avoid making assumptions. And it can open your mind to asking thoughtful, clarifying questions, which ultimately can allow you to avoid casting judgment.
Listen to understand your team. As you make plans to reenter into an in-person workplace, give everyone on your team an opportunity to share thoughts about what worked well for them over this last year and what they think would help them moving forward.
Listen to understand your clients. Planning intentional time to check in with clients to see how they are doing outside of the “scope of work” demonstrates that you value their partnership.
Listen to understand what YOU are going through. Give yourself permission to listen to what you have learned about yourself over the last year. Embrace your strengths. Recharge. Refocus.
Cheers to listening!